Terms & Conditions

### 1. Booking and Payments
1.1. To secure your spot on the tour, a non-refundable deposit of 20% is required at the time of booking.
1.2. 50% of the balance is to be paid 90 days before, and the remaining balance is to be paid 60 days before the tour start date.
1.3. Payments can be made through our secure online payment system.

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### 2. Cancellations and Refunds
2.1. If you need to cancel your booking, please notify us in writing as soon as possible.
2.2. Cancellations made 60 days or more before the tour start date will receive a refund of the amount paid minus the non-refundable deposit.
2.3. Cancellations made 30-59 days before the tour start date will be eligible for a 50% refund of the total amount.

2.4. Cancellations made 15-29 days before the tour start date will be eligible for a 25% refund of the total amount.

2.5. Cancellations less than 15 days before the tour start date will be not eligible for a refund. 
2.4. In the unlikely event that we need to cancel the tour, a full refund will be provided.

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### 3. Health and Safety
3.1. Participants are responsible for ensuring they are in good health and physically capable of participating in the tour.
3.2. It is mandatory for all participants to have comprehensive travel insurance that covers medical expenses, trip cancellation, and personal liability.
3.3. We reserve the right to refuse participation to anyone deemed unfit for the tour.

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### 4. Travel Documents and Visas
4.1. Participants are responsible for obtaining and carrying valid passports, visas, and any other necessary travel documents.
4.2. We are not responsible for any issues arising from incorrect or incomplete travel documentation.

4.3. You can view the official visa requirements here: https://www.acces-maroc.ma/#/

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### 5. Itinerary Changes
5.1. While we strive to adhere to the published itinerary, changes may occur due to weather conditions, safety concerns, or other unforeseen circumstances.
5.2. We reserve the right to make changes to the itinerary as needed, and participants will be informed as soon as possible.

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### 6. Liability
6.1. We are not liable for any injuries, losses, or damages incurred during the tour, except in cases of gross negligence on our part.
6.2. Participants are responsible for their personal belongings and valuables during the tour.

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### 7. Code of Conduct
7.1. Participants are expected to behave respectfully towards other tour members, guides, and local communities.
7.2. Any behavior deemed disruptive or harmful may result in the participant being asked to leave the tour, with no refund provided.

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​By booking a tour with us, you acknowledge that you have read, understood, and agree to these terms and conditions. If you have any questions or require further clarification, please contact us.